Airbus Final Assembly Line
  • 06-Feb-2019 to 29-Mar-2019 (CST)
  • Mobile, AL, USA
  • Full Time

Airbus is a global leader in aeronautics, space and related services.  In 2015, Airbus generated revenues of 64.5 billion and employed a workforce of around 136,600. 

Airbus is a shareholder of the missile systems provider MBDA, a major partner in the Eurofighter consortium and owns a 50% stake in ATR, the turboprop aircraft maker, and Airbus Safran Launchers, the Ariane launcher manufacturer. 

Airbus is a leading global manufacturer of Commercial Aircraft comprising highly successful families of aircraft ranging from 100 to over 600 seats.  In Defense and Space, Airbus is a European leader providing tanker, combat, transport and mission aircraft as well as space systems, equipment and services.  In Helicopters, Airbus is the world's No. 1 civil and parapublic helicopter manufacturer offering the world's widest range of civil and military helicopters.

Position Summary:

The Customer Liaison and Ferry Flight Coordinator is Responsible for a wide range of activities to ensure the quality service is provided to customers while they are in Mobile at the time of aircraft delivery up to and including the ferry flight.  Responsible for all type of activities leading to an efficient and successful ferry flight departure of a newly delivered aircraft to the customer from Mobile to its final destination with the customer.


Essential Functions:

Customer Liaison:

  • Collaborates with the customers well before aircraft delivery on all matters related to their travel and accommodation plans (including hotel and rental car bookings) to determine and implement the customer's precise requirements.
  • Arranges customers' office assignments and all required services during customers' stay at the Delivery Center.
  • Establishes, together with relevant security functions, an effective and smooth Customer/Visitor check-in process. Compiles and dispatches the customer's arrival notification to all applicable departments within Airbus Mobile.
  • Provides a safety briefing to customers at the time of their arrival and ensures that health and safety obligations are adhered to.
  • Prepares and dispatches  the Delivery Information Sheet to customers and internal organizations.
  • Supports the Transfer of Title process.
  • When requested, organizes and coordinates special events for VIP visitors/customers.


Ferry Flight:

  • Arranges with the customer/operator well before aircraft delivery all details required by Airbus to prepare for the ferry flight departure.
  • Conducts a Ferry Flight Meeting with customer/operator, Dispatch Office and all required Airbus departments at start of customer ground checks to arrange ferry flight departure and subsequent flight routing. In case of departure delays, ensures information flow to all affected organizations and coordinates new departure slot with them.
  • Coordinates catering, fueling, aircraft servicing and push-back for departure with all involved departments in a timely manner.
  • At time of scheduled ferry flight, prepares General Declaration, Passenger-, Cargo- and Aircraft Manifest and ensures timely Crew/Passenger passport and visa control if applicable.
  • Releases the aircraft departure messages to internal and external organizations after aircraft departure and provides stand-by services until take-off.
  • When required, supports any function within customers' contract in their scope of activities.
  • Performs other duties as assigned.

Qualifications/Basic Job Requirements:

  • Previous experience in customer facing environments
  • Up to 3 years' of experience in a comparable business environment
  • Good computer skills

Education/Special Qualifications:

  • Bachelor's Degree in Business Administration or a related field.
  • Fluent in spoken and written English.
  • Fluency in a second language (i.e. French, Spanish, German...) is a preferred.

Working Conditions/Physical Demands:

  • Vision: Adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions.
  • Hearing: Able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals.
  • Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.
  • Equipment Operation: Able to operate a wide range of personal and office electronic equipment.
  • Lifting/Carrying: Able to occasionally lift and carry up to 10lbs/5kg while engaging in training, addressing production issues or as part of continuous improvement projects.
  • Pushing/Pulling: Able to push/pull items in office areas.
  • Sitting: Able to sit for extended periods of time at computer and in meetings.
  • Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items on bottom shelves.
  • Standing: Able to stand for extended periods of time.
  • Travel: Able to travel overseas and domestically sometimes for extended periods of time. Working outside hangers in changing locations.
  • Walking: Able to walk through office and production areas, around flight line and airstrips and sometimes on uneven indoor and/or outdoor surfaces.


Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Airbus's employees to perform their job duties may result in discipline up to and including discharge.



Airbus Final Assembly Line
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