Airbus Final Assembly Line
  • 07-Aug-2019 to 30-Aug-2019 (CST)
  • Mobile, AL, USA
  • Full Time

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. 

Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.

Position Summary: As a key actor of the Airbus Industrial Customer Multi-Functional Team (FCM, Production, Quality, and Flight Test Engineers) you will represent the Airbus Quality organization in front of Customers all along the A/C Assembly process till Delivery to the final Customers.

Responsible for managing major customer quality issues as part of Airbus delivery team by investigating the technical issue, communicating to the MFT, production team and Airlines/leaser representatives, initiate and coordinate containment/corrective actions to ensure customer satisfaction.

Aircraft preparation and delivery phase

 Support the FAL Customer Manager along the Customer Acceptance Delivery process (FAL and Delivery Phase) and manage communication on Quality topics.

       Prepare and secure Final Cabin and Hand Over to Delivery.

       Contribute to A/C deliveries On Quality / On Time.

       Provide Quality Statements.

Customer Focus

 Answer to the Customer request and perform investigations/actions as required to improve Customer Satisfaction (Concession, QSR, Production incident).

Support FCM in CSIP feedback loop and be responsible of corrective actions on quality related items & manage CSIP lessons learnt.

       Contribute to reach CSIP targets.

       Control robustness of corrective action plans.

       Ensure Customer oriented results and value added.

Accountable to build communication kit and communicate Quality issues towards customers with FCM, incl. proactive major production incidents.

       Support the Customer Multi-Functional Team (MFT) as Customer Quality representative.

       Provide quality feedback to the airlines/lessors and present on-request quality topics at the customer info session.

Repetitive Quality Log Book (QLB) reduction

       Support QLB analysis at key production phases.

       Launch containment and corrective actions on recurring topics.

       Manage eQLB corrective action plan towards FAL/Plants and RSP as necessary.

       Identity and maintain the list of the Customer Cabin TOP 10 items.

       Feedback loop.

       Prepare and organize Awareness at key stations with FCM.

Perform analysis on transverse Quality issues to steer/boost the corrective action covering supply chain, FAL & delivery phases (Support to FAL Quality teams).

       Launch actions to eradicate recurring and/or critical Concession (C & R suffix) & challenge the engineering when necessary.

Be part of Event and SARI process for customer quality issues and internal post FOT issues, be responsible for Time To Get an Answer (In-service issues included).

Team support

       Work in a transnational environment and Multi-Functional Teams. (FAL, MAP, Plants, SA Quality network, Chief Engineering).

       Provide visibility on a given MSN status and associated actions to facilitate hand-over within team if required.        

       Person will have decision making power formally delegated to him/her from the Head of Product Assurance.

Person will have decision making power within the defined scope of SME (Subject Matter Expert) for which they can and may be nominated.

       International Management system standards

       Quality fundamentals

       Knowledge of QMS

       Quality core tools knowledge


       Customer knowledge

       Knowledge of partners & subcontractors 

Skills and competencies in the position

       Airworthiness & safety Reg Airbus

       Business improvement fundamentals

       Apply, adhere to & Improve a process

       Drive improvement, Quality & innovation

       Configuration Management fundamentals

       Project management fundamentals

       Operational surveillance for Airbus

       Customer expectations & needs

       Manage external customer relationship

       Partner & subcontractor management

       Knowledge of practical Problem Solving methods

Soft skills

       Team spirit, Communication skills

       Customer-oriented mindset and ability to negotiate

       Improvement mind-set and ability to identify problems and to propose creative solutions

       Ability to quickly understand technical documents

       Use to work with different culture


       Preferred: Degree in Aeronautical/Industrial Engineering


Required: Minimum 5 years, preferably with an international aviation company in Aircraft Manufacturing/ Quality/Lean Management/ Quality Inspection of entire Aircraft or Aircraft installations

Knowledge, Skills, Demonstrated Capabilities:

Travel Required:

       10% Domestic and International


       Authorized to Work in the US

Decision Making, Complexity:

       Person can have an influence on the compliance of the facility to internal /external standards.

       Person has direct influence on the reduction Cost of Non-Quality affecting the financial position of Airbus.

Improvement of Customer satisfaction through improving the Quality of the Product/Process in front of the internal/external authorities.

Through engagement and behaviors drive people/teams to improve on current ways of working and standards to achieve excellence in manufacture/operations. 

Nature of Contacts:

Involved communication on a frequent basis with internal and external parties. 

Physical Requirements:

Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions

Hearing: able to hear sufficiently to engage in conversation in office settings.   Able to hear safety alerts and warning signals.

Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.

Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Working on jigs at fuselage at a height of 15 feet. Able to work on hydraulic lifts sometimes at a height of up to 40 feet.

Carrying: able to occasionally carry up to 55lbs/25kg which engaging in training, addressing production issues or as part of continuous improvement projects.

Lifting: able to occasionally lift up to 55lbs/25kg.

Pushing/Pulling: able to push/pull items in office areas.

Sitting: able to sit for extended periods of time at computer and in meetings.

Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.

Standing: able to stand for extended periods of time.

Travel: able to travel overseas and domestically sometimes for extended periods of time.

Walking: able to walk through office and production areas, around flight line and airstrips and sometimes on uneven indoor and/or outdoor surfaces.

Equal Opportunity: 

Airbus Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.   

As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

Airbus Final Assembly Line
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